This privacy policy outlines how we collect, use, store, and protect clients' personal information when they interact with our services. We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our contact details.

Ben Davidson Surveying Ltd is the data controller responsible for your personal data. If you have a cause for concern or a general inquiry, please contact ben@bensurveys.co.uk or telephone 07852 655 980.

Information we collect.

-Personal information-Such as-Your name, email addresses, postal addresses, phone number, and other contact details you provide when registering or communicating with us.

-Usage data-Information about how you use our website or services, including IP addresses, browser type, device information, and browsing history.

Cookies and Tracking Technologies-We use cookies and similar technologies to enhance your experience and gather information about visitors to our website.

How we use your information.

-To perform the services under the contract that we have entered into, either with you or with a third party.

-To provide and improve our services.

-To respond to your enquiries and provide customer support.

-We send you updates, newsletters, or marketing communications (with your consent).

-To analyse usage patterns and improve website performance.

-To prevent fraud.

-To comply with legal obligations.

Sharing your information.

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

The lawful basis on which we rely for processing this information are: You are deemed to have consented. We have a contractual obligation. We have a legal obligation. We have a legitimate interest.

If you cannot agree with this policy or fail to provide any relevant information when asked, we may not be able to perform our services for you and may have to cancel the services you have requested from us. We will notify you if this is the case.

Data security.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, please note that no method of transmission over the internet is completely secure. Any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business interest. These will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data breach and will notify you and any applicable authorities/regulators of a suspected breach where we are legally required to do so.